Terms

Our tours are conducted visiting wineries that we select. Our chosen wineries will not charge you for wine tasting. You’re welcome to include wineries of your own choice however if they have a tasting charge Hunter Valley Cadillacs will not cover this cost. If you choose wineries that are located on roads that aren’t suitable for our Cadillacs we won’t be able to visit. Wineries we visit will be in the Pokolbin/Rothbury & Lovedale areas. If you require a pick up and/or return outside of these areas you will need to contact us prior to booking for confirmation. We may be able to pick up and return outside of the area depending upon our availability. Travel charges may apply for pick up and return outside of the Pokolbin/Rothbury & Lovedale areas.

Should you select our convertible and the weather on your tour date is unsuitable for the convertible we reserve the right to substitute a hardtop car subject to a replacement car being available. If no replacement car is available we will use the convertible (it has a roof), or alternatively, arrange another tour date that is mutually acceptable. We will endeavour to notify you by phone or email should this be the case. In the event of extreme weather, for example, extreme heat (mid 40’s) or torrential rain we may have to cancel or postpone the tour. If we have to have a weather cancellation a full refund will apply.

Due to RSA laws wineries are unable to serve anyone who is intoxicated. We reserve the right to terminate your tour early should anyone on the tour become intoxicated. There are no refunds or partial refunds should this happen. Gift certificates are not redeemable for cash.

CANCELLATION POLICY

Outside of 14 days – Full refund less $25.00 admin fee
Within 14 days of tour date - $100.00 cancellation fee
Within 72 hours – 50% cancellation fee
Within 24 hours – 100% cancellation fee

If payment has been by credit card and a refund is applicable, a refund will only be given to the original credit card used for payment.